Returns & Exchanges

We want you to be completely satisfied with your Warner's Distillery purchase; if your order arrives damaged or incorrect, we offer a 14-day return window for unopened spirits and merchandise. Due to the nature of our products, we cannot accept returns on bottles that have been opened or consumed.

1

Contact Our Team

Email our customer support team within 14 days of delivery with your order number and the reason for your return request.

2

Provide Documentation

For any damaged or faulty items, please attach clear photographs of the product and packaging to help us process your claim quickly.

3

Secure Packaging

If a return is authorized, ensure the items are securely packed in their original shipping box to prevent breakage during transit.

4

Refund Processing

Once we receive and inspect your returned items at the distillery, we will issue a refund to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing